Study Guide

Objective

Learning objectives:

The student
- knows management theories
- knows some principles and practices of management and human resources management
- is familiar with the principles of good governance

Content

Contents:

- The most common management theories
- Legislation governing good governance and management work

Evaluation scale

H-5

Assessment criteria, satisfactory (1)

Fail (0)

Professional knowledge base and concepts:

The student does not know management theories.

Professional activities:
The student does not know the areas included in management and does not know the contents and principles of human resource management.

Ethical competence and responsibility:
The student does not recognize or know the importance of the principles of good administration and decision-making in client work. The student is not able to follow the ethical principles of the social field in client work.

Satisfactory (1)

Professional knowledge base and concepts:
The student is able to name at least one management theory in social service organizations.

Professional activities:
The student is able to identify some aspects of management. The student is able to identify the key contents and principles of human resource management in some respects.

Ethical competence and responsibility:
The student knows the ethical principles of the social field, which are followed in customer work situations and identifies activities in accordance with good administration in customer work situations.

Satisfactory (2)

Professional knowledge base and concepts:
The student is able to name some management theories and ways in social service organizations.

Professional activities:
The student knows the aspects of management and knows the main content and principles of human resource management.

Ethical competence and responsibility
The student knows the importance of social ethical principles and good governance practices in customer work. The student is able to act in accordance with the ethical principles of good administration and social work in customer work situations.

Assessment criteria, excellent (5)

Excellent (5)

Professional knowledge base and concepts:
The student is able to evaluate and compare different management theories and their implementation in social service organizations.

Professional activities
The student is able to propose and produce new perspectives on the management practices and aspects of management in working life organizations. The student is able to evaluate and develop the implementation of human resource management.

Ethical competence and responsibility:
The student is able to evaluate the implementation of ethical principles in the social field and legal principles related to making administrative decisions in practical work situations. The student is able to build a customer relationship in accordance with good governance and ethical principles, and to make informed decisions in matters related to administration.

Qualifications

NULL

Objective

First aid 1 (Finnish Red Cross guidelines)
Learning objectives:

The student possesses the most important emergency first aid skills, can recognise a patient’s need for immediate first aid, is able to act and provide first aid in case of accidents and the most common seizures in various treatment and operating environments and has mastered basic resuscitation and defibrillation.

Contents:
Accidents and their frequency, how to act at the scene, injury mechanisms, typical injuries, emergency first aid, unconsciousness, lifelessness (CPR-D), bleeding and shock, burns and freezing injuries, electrocution, first aid treatment of fractures and joint injuries, the most common seizures and poisonings and their first aid treatment.

Pharmacotherapy for social services:
- Legislation governing pharmacotherapy
- Responsibility issues and safety in pharmaceuticals
- Basic concepts, forms and modes of administration of medicinal products
- Medication steps in the body
- Adverse drug reactions and drug interactions
- Medication-specific issues - Medication-specific characteristics of the elderly

Content

Tieto puuttuu

Evaluation scale

H-5

Assessment criteria, satisfactory (1)

Tieto puuttuu

Qualifications

NULL

Objective

Learning objectives:

The student
- can identify organisational theories and organisational models for work
- knows the basic principles of how a work community operates
- knows the starting points and contents of occupational safety and occupational well-being

Content

Contents:
- Organisational theories and models
- Supervisory and subordinate skills
- Communications and interaction in a work community
- Occupational well-being and its promotion

Evaluation scale

H-5

Assessment criteria, satisfactory (1)

Fail (0)

Professional knowledge base and concepts:
The student does not recognize the changes related to the performance and organization of work and does not identify the key principles related to the functioning of the work community.

Professional activities:
The student is not able to name any method of work community development and is not able to act as a team member.

Ethical competence and responsibility:
The student does not know the factors related to the interaction of the work community with the help of image theory. The student is not able to name the factors influencing the well-being and occupational safety of the work community.

Satisfactory (1)

Professional knowledge base and concepts:
The student is able to identify some changes in the way work is done and organized. The student is able to identify some of the key theoretical principles related to the functioning of the work community.

Professional activities
The student is able to name a method of developing a work community and act as a member of a team.

Ethical competence and responsibility
Based on the theory, the student is able to describe a factor related to the interaction of the work community. The student nominates a work community from the factors that affect well-being at work and occupational safety.

Satisfactory (2)

Professional knowledge base and concepts:
The student is able to describe changes in the way work is done and organized, and gives examples of key theoretical principles related to the functioning of the work community.

Professional activities:
The student is able to give an example of a work community development method and act as a team member.

Ethical competence and responsibility:
The student is able to name some factors related to the interaction of the work community based on theoretical knowledge. The student is able to give examples of factors influencing the well-being and occupational safety of the work community.

Assessment criteria, good (3)

Good (3)

Professional knowledge base and concepts:
The student understands the significance of changes in the way work is done and organized in the light of organizational theories. The student knows the main theoretical principles that affect the functioning of the work community.

Professional activities
The student explains and describes the methods of work community development. The student understands the basics of teamwork in work organizations

Ethical competence and responsibility:
The student is able to describe the key factors related to the interaction of the work community based on theoretical knowledge. The student knows the factors influencing the well-being at work and occupational safety of the work community on the basis of theoretical knowledge and practical experience

Good (4)

Professional knowledge base and concepts
The student is able to analyze the significance of changes related to the performance and organization of work in the light of organizational theories and is able to compare various factors related to the functioning of the work community on the basis of research and theoretical knowledge.

Professional activities:
The student is able to analyze and utilize work community development methods and is able to evaluate teamwork in work organizations

Ethical competence and responsibility
The student is able to evaluate the interaction of the work community based on research and theoretical knowledge. Based on theoretical knowledge and practical experience, the student analyzes the well-being and safety of the work community.

Assessment criteria, excellent (5)

Excellent (5)

Professional knowledge base and concepts:
The student is able to evaluate the significance of changes related to the performance and organization of work in the light of organizational theories and to propose new perspectives for strengthening the functioning of the work community on the basis of research and theoretical knowledge

Professional activities:
The student analyzes and evaluates work community development methods and develops teamwork in work organizations.

Ethical competence and responsibility:
The student develops and evaluates the interaction of the work community based on research and theoretical knowledge. The student is able to develop the well-being and occupational safety of the work community on the basis of theoretical knowledge and practical experience

Qualifications

NULL

Objective

Learning objectives:

The student
- is familiar with the operating logic of the labour market and with the key forms of service based on legislation connected to employment
- is familiar with employment-related services and service processes and knows how to apply them in work
- can support and counsel people with issues connected to employment and finding a professional path

Content

Contents:
- Labour policy
- The labour market and its operating logic
- Service processes of employment services and the governing legislation
- Individual and group instruction

Evaluation scale

H-5

Assessment criteria, satisfactory (1)

Satisfactory (1)

Professional knowledge base and concepts:
The student knows some of the theoretical foundation and concepts and uses them superficially in connection to phenomena and situations. They can identify some structures and processes of the service system and some of the legislation that governs them. The student mainly describes activities through practical knowledge.

Professional activities:
The student can identify some of the support and services clients need and has basic guidance and support skills. The student knows and can use a few professional methods of individual, group and community work. They can apply and take into account legislation and national and international guidelines in service design, decision-making and activities. The student can identify development needs in social services work and its day-to-day practices.

Ethical competence and responsibility:
The student understands the significance of fairness and inviolability of human dignity. They know some of the principles connected to participation, agency and self-determination. The student takes responsibility for their actions and takes work practices that increase security into account. The student acts according to the values and ethical principles of the professional field.

Satisfactory (2)

Professional knowledge base and concepts:
The student knows the theoretical foundation and concepts. They can identify structures and processes of the service system and the legislation that governs them. The student mainly describes activities through practical knowledge.

Professional activities:
The student can identify the support and services clients need and has basic guidance and support skills. The student knows and can use a few professional methods of individual, group and community work. They can apply and take into account legislation and national and international guidelines in service design, decision-making and activities. The student can identify and interpret development needs in social services work and its day-to-day practices.

Ethical competence and responsibility:
The student understands the significance of fairness and inviolability of human dignity. They can explain some of the principles connected to participation, agency and self-determination. The student takes responsibility for their actions and takes work practices that increase security into account. The student acts according to the values and ethical principles of the professional field.

Assessment criteria, good (3)

Good (3)

Professional knowledge base and concepts:
The student knows the key theoretical foundation and concepts and applies them to various phenomena and situations. They know most of the structures and processes of the service system and the legislation that governs them. The student can assess and justify activities using research information and practical knowledge.

Professional activities:
The student can identify what support and services clients need and can instruct and support them in complex or unexpected work situations. The student knows and can apply professional methods of individual, group and community work. They can apply legislation and national and international guidelines in service design, decision-making and activities. They recognise needs to develop and reform social services work and its practices.

Ethical competence and responsibility:
Through their actions, the student supports the realisation of fairness and inviolability of human dignity. They support people’s participation, agency and self-determination. The student acts responsibly and creates work practices that increase security. They justify their activities in accordance with the values and ethical principles of the professional field.

Good (4)

Professional knowledge base and concepts:
The student knows the key theoretical foundation and concepts and analyze and applies them to various phenomena and situations. They know the structures and processes of the service system and the legislation that governs them. The student can assess and justify activities using research information and practical knowledge.

Professional activities:
The student can identify and evaluate what support and services clients need and can instruct and support them in complex or unexpected work situations. The student knows and can apply professional methods of individual, group and community work. They can apply legislation and national and international guidelines in service design, decision-making and activities. They recognise and assess needs to develop and reform social services work and its practices.

Ethical competence and responsibility:
Through their actions, the student evaluates and supports the realisation of fairness and inviolability of human dignity. They support people’s participation, agency and self-determination. The student acts responsibly and creates work practices that increase security. They justify their activities in accordance with the values and ethical principles of the professional field.

Assessment criteria, excellent (5)

Excellent (5)

Professional knowledge base and concepts:
The student knows the knowledge base and concepts and applies them in an expert way to various phenomena and situations. They know the structures and processes of the service system and the legislation that governs them. The student can analyse and justify activities in a versatile way using research information and practical knowledge.

Professional activities:
The student can identify what support and services clients need and can instruct and support them appropriately in complex or unexpected work situations. The student knows and can apply professional methods of individual, group and community work in an expert way. They can apply legislation and national and international guidelines in service design, decision-making and activities in a justified way. The student develops and reshapes social services work and its practices.

Ethical competence and responsibility:
Through their actions, the student promotes the realisation of fairness and inviolability of human dignity. They act in ways that increase participation, agency and self-determination. They act responsibly and create work practices that increase security. The student justifies their activities in accordance with the values and ethical principles of the professional field.

Qualifications

NULL

Objective

Learning objectives:

The student
- understands the significance of an organisation’s goal-oriented and strategic operations
- can assess and develop their own actions as a member of the work community
- can describe and explain the legislation governing the activities of a work community or organisation, and the operating principles of financial administration and human resources management
- can list the key contents of a supervisor’s duties
- can assess their own readiness to serve in a supervisory position

Contents:
- Practical training in a social services operating environment (9 weeks)
- Written professional analysis

Preceding studies:
Client Oriented Practical Training (15 credits) and Deepening Professional Competence (15 credits) must be completed and passed, and work-community and organisational studies must be at least started before this practical training.

Content

Tieto puuttuu

Evaluation scale

H-5

Assessment criteria, satisfactory (1)

Tieto puuttuu

Assessment criteria, approved/failed

Pass:
The student was active in performing the work tasks of their practical training. The student can assess and develop their own actions as a member of the work community as well as assess their own readiness to serve in a supervisory position. The student can describe and explain the legislation governing the activities of a work community or organisation as well as financial administration and human resources management The student can assess the significance of networking in social services and present views on how to improve work practices. The student’s activities in the practical training complied with the ethical principles of the social services field, and they followed the rules of working life.

Fail:
The student’s actions during the practical training were passive and/or inappropriate. The student did not write a professional analysis or it did not follow the instructions.

Qualifications

NULL

Objective

First aid 1 (Finnish Red Cross guidelines)
Learning objectives:

The student possesses the most important emergency first aid skills, can recognise a patient’s need for immediate first aid, is able to act and provide first aid in case of accidents and the most common seizures in various treatment and operating environments and has mastered basic resuscitation and defibrillation.

Contents:
Accidents and their frequency, how to act at the scene, injury mechanisms, typical injuries, emergency first aid, unconsciousness, lifelessness (CPR-D), bleeding and shock, burns and freezing injuries, electrocution, first aid treatment of fractures and joint injuries, the most common seizures and poisonings and their first aid treatment.

Pharmacotherapy for social services:
- Legislation governing pharmacotherapy
- Responsibility issues and safety in pharmaceuticals
- Basic concepts, forms and modes of administration of medicinal products
- Medication steps in the body
- Adverse drug reactions and drug interactions
- Medication-specific issues - Medication-specific characteristics of the elderly

Content

Tieto puuttuu

Evaluation scale

H-5

Assessment criteria, satisfactory (1)

Tieto puuttuu

Qualifications

NULL

Objective

Learning objectives:

The student
- can identify organisational theories and organisational models for work
- knows the basic principles of how a work community operates
- knows the starting points and contents of occupational safety and occupational well-being

Content

Contents:
- Organisational theories and models
- Supervisory and subordinate skills
- Communications and interaction in a work community
- Occupational well-being and its promotion

Evaluation scale

H-5

Assessment criteria, satisfactory (1)

Fail (0)

Professional knowledge base and concepts:
The student does not recognize the changes related to the performance and organization of work and does not identify the key principles related to the functioning of the work community.

Professional activities:
The student is not able to name any method of work community development and is not able to act as a team member.

Ethical competence and responsibility:
The student does not know the factors related to the interaction of the work community with the help of image theory. The student is not able to name the factors influencing the well-being and occupational safety of the work community.

Satisfactory (1)

Professional knowledge base and concepts:
The student is able to identify some changes in the way work is done and organized. The student is able to identify some of the key theoretical principles related to the functioning of the work community.

Professional activities
The student is able to name a method of developing a work community and act as a member of a team.

Ethical competence and responsibility
Based on the theory, the student is able to describe a factor related to the interaction of the work community. The student nominates a work community from the factors that affect well-being at work and occupational safety.

Satisfactory (2)

Professional knowledge base and concepts:
The student is able to describe changes in the way work is done and organized, and gives examples of key theoretical principles related to the functioning of the work community.

Professional activities:
The student is able to give an example of a work community development method and act as a team member.

Ethical competence and responsibility:
The student is able to name some factors related to the interaction of the work community based on theoretical knowledge. The student is able to give examples of factors influencing the well-being and occupational safety of the work community.

Assessment criteria, good (3)

Good (3)

Professional knowledge base and concepts:
The student understands the significance of changes in the way work is done and organized in the light of organizational theories. The student knows the main theoretical principles that affect the functioning of the work community.

Professional activities
The student explains and describes the methods of work community development. The student understands the basics of teamwork in work organizations

Ethical competence and responsibility:
The student is able to describe the key factors related to the interaction of the work community based on theoretical knowledge. The student knows the factors influencing the well-being at work and occupational safety of the work community on the basis of theoretical knowledge and practical experience

Good (4)

Professional knowledge base and concepts
The student is able to analyze the significance of changes related to the performance and organization of work in the light of organizational theories and is able to compare various factors related to the functioning of the work community on the basis of research and theoretical knowledge.

Professional activities:
The student is able to analyze and utilize work community development methods and is able to evaluate teamwork in work organizations

Ethical competence and responsibility
The student is able to evaluate the interaction of the work community based on research and theoretical knowledge. Based on theoretical knowledge and practical experience, the student analyzes the well-being and safety of the work community.

Assessment criteria, excellent (5)

Excellent (5)

Professional knowledge base and concepts:
The student is able to evaluate the significance of changes related to the performance and organization of work in the light of organizational theories and to propose new perspectives for strengthening the functioning of the work community on the basis of research and theoretical knowledge

Professional activities:
The student analyzes and evaluates work community development methods and develops teamwork in work organizations.

Ethical competence and responsibility:
The student develops and evaluates the interaction of the work community based on research and theoretical knowledge. The student is able to develop the well-being and occupational safety of the work community on the basis of theoretical knowledge and practical experience

Qualifications

NULL

Objective

Learning objectives:

The student
- knows management theories
- knows some principles and practices of management and human resources management
- is familiar with the principles of good governance

Content

Contents:

- The most common management theories
- Legislation governing good governance and management work

Evaluation scale

H-5

Assessment criteria, satisfactory (1)

Fail (0)

Professional knowledge base and concepts:

The student does not know management theories.

Professional activities:
The student does not know the areas included in management and does not know the contents and principles of human resource management.

Ethical competence and responsibility:
The student does not recognize or know the importance of the principles of good administration and decision-making in client work. The student is not able to follow the ethical principles of the social field in client work.

Satisfactory (1)

Professional knowledge base and concepts:
The student is able to name at least one management theory in social service organizations.

Professional activities:
The student is able to identify some aspects of management. The student is able to identify the key contents and principles of human resource management in some respects.

Ethical competence and responsibility:
The student knows the ethical principles of the social field, which are followed in customer work situations and identifies activities in accordance with good administration in customer work situations.

Satisfactory (2)

Professional knowledge base and concepts:
The student is able to name some management theories and ways in social service organizations.

Professional activities:
The student knows the aspects of management and knows the main content and principles of human resource management.

Ethical competence and responsibility
The student knows the importance of social ethical principles and good governance practices in customer work. The student is able to act in accordance with the ethical principles of good administration and social work in customer work situations.

Assessment criteria, excellent (5)

Excellent (5)

Professional knowledge base and concepts:
The student is able to evaluate and compare different management theories and their implementation in social service organizations.

Professional activities
The student is able to propose and produce new perspectives on the management practices and aspects of management in working life organizations. The student is able to evaluate and develop the implementation of human resource management.

Ethical competence and responsibility:
The student is able to evaluate the implementation of ethical principles in the social field and legal principles related to making administrative decisions in practical work situations. The student is able to build a customer relationship in accordance with good governance and ethical principles, and to make informed decisions in matters related to administration.

Qualifications

NULL

Objective

Learning objectives:

The student
- is familiar with the operating logic of the labour market and with the key forms of service based on legislation connected to employment
- is familiar with employment-related services and service processes and knows how to apply them in work
- can support and counsel people with issues connected to employment and finding a professional path

Content

Contents:
- Labour policy
- The labour market and its operating logic
- Service processes of employment services and the governing legislation
- Individual and group instruction

Evaluation scale

H-5

Assessment criteria, satisfactory (1)

Satisfactory (1)

Professional knowledge base and concepts:
The student knows some of the theoretical foundation and concepts and uses them superficially in connection to phenomena and situations. They can identify some structures and processes of the service system and some of the legislation that governs them. The student mainly describes activities through practical knowledge.

Professional activities:
The student can identify some of the support and services clients need and has basic guidance and support skills. The student knows and can use a few professional methods of individual, group and community work. They can apply and take into account legislation and national and international guidelines in service design, decision-making and activities. The student can identify development needs in social services work and its day-to-day practices.

Ethical competence and responsibility:
The student understands the significance of fairness and inviolability of human dignity. They know some of the principles connected to participation, agency and self-determination. The student takes responsibility for their actions and takes work practices that increase security into account. The student acts according to the values and ethical principles of the professional field.

Satisfactory (2)

Professional knowledge base and concepts:
The student knows the theoretical foundation and concepts. They can identify structures and processes of the service system and the legislation that governs them. The student mainly describes activities through practical knowledge.

Professional activities:
The student can identify the support and services clients need and has basic guidance and support skills. The student knows and can use a few professional methods of individual, group and community work. They can apply and take into account legislation and national and international guidelines in service design, decision-making and activities. The student can identify and interpret development needs in social services work and its day-to-day practices.

Ethical competence and responsibility:
The student understands the significance of fairness and inviolability of human dignity. They can explain some of the principles connected to participation, agency and self-determination. The student takes responsibility for their actions and takes work practices that increase security into account. The student acts according to the values and ethical principles of the professional field.

Assessment criteria, good (3)

Good (3)

Professional knowledge base and concepts:
The student knows the key theoretical foundation and concepts and applies them to various phenomena and situations. They know most of the structures and processes of the service system and the legislation that governs them. The student can assess and justify activities using research information and practical knowledge.

Professional activities:
The student can identify what support and services clients need and can instruct and support them in complex or unexpected work situations. The student knows and can apply professional methods of individual, group and community work. They can apply legislation and national and international guidelines in service design, decision-making and activities. They recognise needs to develop and reform social services work and its practices.

Ethical competence and responsibility:
Through their actions, the student supports the realisation of fairness and inviolability of human dignity. They support people’s participation, agency and self-determination. The student acts responsibly and creates work practices that increase security. They justify their activities in accordance with the values and ethical principles of the professional field.

Good (4)

Professional knowledge base and concepts:
The student knows the key theoretical foundation and concepts and analyze and applies them to various phenomena and situations. They know the structures and processes of the service system and the legislation that governs them. The student can assess and justify activities using research information and practical knowledge.

Professional activities:
The student can identify and evaluate what support and services clients need and can instruct and support them in complex or unexpected work situations. The student knows and can apply professional methods of individual, group and community work. They can apply legislation and national and international guidelines in service design, decision-making and activities. They recognise and assess needs to develop and reform social services work and its practices.

Ethical competence and responsibility:
Through their actions, the student evaluates and supports the realisation of fairness and inviolability of human dignity. They support people’s participation, agency and self-determination. The student acts responsibly and creates work practices that increase security. They justify their activities in accordance with the values and ethical principles of the professional field.

Assessment criteria, excellent (5)

Excellent (5)

Professional knowledge base and concepts:
The student knows the knowledge base and concepts and applies them in an expert way to various phenomena and situations. They know the structures and processes of the service system and the legislation that governs them. The student can analyse and justify activities in a versatile way using research information and practical knowledge.

Professional activities:
The student can identify what support and services clients need and can instruct and support them appropriately in complex or unexpected work situations. The student knows and can apply professional methods of individual, group and community work in an expert way. They can apply legislation and national and international guidelines in service design, decision-making and activities in a justified way. The student develops and reshapes social services work and its practices.

Ethical competence and responsibility:
Through their actions, the student promotes the realisation of fairness and inviolability of human dignity. They act in ways that increase participation, agency and self-determination. They act responsibly and create work practices that increase security. The student justifies their activities in accordance with the values and ethical principles of the professional field.

Qualifications

NULL

Objective

Learning objectives:

The student
- understands the significance of an organisation’s goal-oriented and strategic operations
- can assess and develop their own actions as a member of the work community
- can describe and explain the legislation governing the activities of a work community or organisation, and the operating principles of financial administration and human resources management
- can list the key contents of a supervisor’s duties
- can assess their own readiness to serve in a supervisory position

Contents:
- Practical training in a social services operating environment (9 weeks)
- Written professional analysis

Preceding studies:
Client Oriented Practical Training (15 credits) and Deepening Professional Competence (15 credits) must be completed and passed, and work-community and organisational studies must be at least started before this practical training.

Content

Tieto puuttuu

Evaluation scale

H-5

Assessment criteria, satisfactory (1)

Tieto puuttuu

Assessment criteria, approved/failed

Pass:
The student was active in performing the work tasks of their practical training. The student can assess and develop their own actions as a member of the work community as well as assess their own readiness to serve in a supervisory position. The student can describe and explain the legislation governing the activities of a work community or organisation as well as financial administration and human resources management The student can assess the significance of networking in social services and present views on how to improve work practices. The student’s activities in the practical training complied with the ethical principles of the social services field, and they followed the rules of working life.

Fail:
The student’s actions during the practical training were passive and/or inappropriate. The student did not write a professional analysis or it did not follow the instructions.

Qualifications

NULL