Riskienhallinta matkailualallaLaajuus (5 op)
Tunnus: R800CF94
Laajuus
5 op
Opetuskieli
- englanti
Vastuuhenkilö
- Anu Harju-Myllyaho
Osaamistavoitteet
Having completed this study unit
· You understand proactive risk management as part of corporate quality.
· You know the risk management and safety planning practices including crisis communication.
· You know how to make a risk management plan.
· You are aware of the value of networks as part of risk management.
· You are aware of the safety value chain and customer safety requirements.
· You are familiar with the practical application and examples of best practices in safety and risk management.
Competences:
Sisältö
Content:
· risk management as part of corporate quality
· risk management and safety planning practices
· crisis communication
· risk management plan
· networks and the value chain in risk management
· customer safety requirements
· best practices in safety and risk management
Arviointikriteerit, kiitettävä (5)
Excellent (5)