Human Resource Management in TourismLaajuus (5 cr)
Code: R801DL47OJ
Credits
5 op
Objective
The student is able to distinguish HRM as a function in an organization as well as the tasks and aims of HRM. He/she is able to distinguish the role of leadership in an organisation and understands leadership skills in different situations. He/she is able to act as a superior/supervisor in the tourism related SMEs.
The student knows the importance of employee wellbeing and positive employee experience as a success factor in the field of tourism and hospitality. The student is familiar with the essential labour legislation and knows the main collective labour agreements which concern the tourism field. The student understands the labour law and employment contract issues related to the tourism field. The student knows e.g. staff planning, staff acquisition, induction training processes and he/she knows how to use HRM-related ICT tools in practice.
The student understands the importance of networking and partnerships at a business and individual level. The student is familiar with various aspects of the Finnish working culture.
Content
• HRM as a function
• Tasks and aims of HRM
• Leadership and leadership skills
• Employee wellbeing as a success factor
• Importance of networking and partnerships
• Labour law and employment contract issues
• Staff planning software
• Finnish work culture
Assessment criteria, satisfactory (1)
Excellent (5)
The student is able to analyse HRM as a function in a larger context. He/she can critically evaluate a suitable solution when discussing the role of leadership in an organisation. The student is able to evaluate the importance of employee wellbeing as a success factor. The student can analyse options related to labour legislation and apply the main collective labour agreements in the case at hand. The student is able to utilize staff planning software tools. He/she is able to choose and evaluate methods/tools used in staff planning, staff acquisition and the induction training processes. All the assignments are performed according to the instructions and deadlines.
Very good (4)
The student is able to apply HRM as a function in a larger context. He/she can choose and analyse a suitable solution for the task at hand when discussing the role of leadership in an organisation. The student is able to analyse and identify the importance of employee wellbeing. The student can evaluate options related to labour legislation and apply the main collective labour agreements in the case at hand. The student is able to use staff planning software tools in the given context. He/she is able to choose methods/tools used in staff planning, staff acquisition and the induction training processes. All the assignments are performed according to the instructions and deadlines.
Good (3)
The student is able to apply HRM functions in the given context. He/she can choose a suitable solution for the task at hand when discussing the role of leadership in an organisation. The student is able to analyse the importance of employee wellbeing. The student can apply labour legislation and choose aspects of the main collective labour agreements in the case at hand. The student is able to use staff planning software tools in the given context with guidance. He/she is able to identify methods/tools used in staff planning, staff acquisition and the induction training processes. Most of the assignments are performed according to the instructions and deadlines.
Satisfactory (2)
The student is able to explain HRM as a function. He/she is able to apply tasks and aims of HRM as well as differentiate the role of leadership in an organisation. The student is able to demonstrate the importance of employee wellbeing. He/she can identify the essential labour legislation as well as collective labour agreements which concern the tourism field. The student is able to identify the labour law and employment contract issues related to the tourism field. The student is able use staff planning software tools in the given context with assistance. He/she understands methods/tools used in staff planning, staff acquisition and the induction training processes. The assignments are completed but not always performed according to the instructions and deadlines.
Poor (1)
The student is able to identify HRM as a function and he/she knows tasks and aims of HRM. The student understands the role of leadership in an organisation. The student knows the essential labour legislation and the main collective labour agreements in the tourism field. The student is able to use staff planning software tools in the given context with a lot of assistance. He/she knows methods/tools used in staff planning, staff acquisition and the induction training processes. The student knows the importance of employee wellbeing as a success factor. He/she understands the importance of networking. The student is familiar with various aspects of the Finnish working culture. The assignments are completed but not always performed according to the instructions and deadlines.
Fail (0)
The student does not complete the assignments according to the instructions or does not attend the learning situations at all. He/she does not pass the assignments, tests and/or the exam as required.
These are the general assessment criteria. Please note that there might be more specific assessment criteria for learning assignments which will be given at the beginning of the study unit.
Assessment criteria, good (3)
Very good (4)
The student is able to apply HRM as a function in a larger context. He/she can choose and analyse a suitable solution for the task at hand when discussing the role of leadership in an organisation. The student is able to analyse and identify the importance of employee wellbeing. The student can evaluate options related to labour legislation and apply the main collective labour agreements in the case at hand. The student is able to use staff planning software tools in the given context. He/she is able to choose methods/tools used in staff planning, staff acquisition and the induction training processes. All the assignments are performed according to the instructions and deadlines.
Good (3)
The student is able to apply HRM functions in the given context. He/she can choose a suitable solution for the task at hand when discussing the role of leadership in an organisation. The student is able to analyse the importance of employee wellbeing. The student can apply labour legislation and choose aspects of the main collective labour agreements in the case at hand. The student is able to use staff planning software tools in the given context with guidance. He/she is able to identify methods/tools used in staff planning, staff acquisition and the induction training processes. Most of the assignments are performed according to the instructions and deadlines.
Assessment criteria, excellent (5)
Excellent (5)
The student is able to analyse HRM as a function in a larger context. He/she can critically evaluate a suitable solution when discussing the role of leadership in an organisation. The student is able to evaluate the importance of employee wellbeing as a success factor. The student can analyse options related to labour legislation and apply the main collective labour agreements in the case at hand. The student is able to utilize staff planning software tools. He/she is able to choose and evaluate methods/tools used in staff planning, staff acquisition and the induction training processes. All the assignments are performed according to the instructions and deadlines.