Electronic Services and Using Services in Social and Health CareLaajuus (5 cr)

Objective

Learning objectives:

The student
- is familiar with mobile and electronic services and the potential uses of social media
- can instruct clients in the use of electronic and mobile services and interactions in online environments
- understands and can assess the significance and challenges of electronic services in the development of participatory social and health services
- can identify various application opportunities in the development of electronic services

Contents:
- Client-oriented mobile and electronic services, their use and suitability assessment
- Online counselling and consultation, online services, virtual welfare tools and platforms
- Legislation, data security and data protection connected to online services

Content

- customer-driven mobile and electronic services, their use and suitability assessment
- online counseling and consultation, online services, virtual wellness tools and platforms
- legislation, data security and data protection related to electronic communications

Qualifications

NULL

Assessment criteria, satisfactory (1)

Satisfactory (1–2):
The student knows and can identify the mobile and electronic services of the professional field and the potential uses of social media and can instruct clients in the use of electronic services.

Assessment criteria, good (3)

Good (3–4):
The student can use the mobile and electronic services of the professional field and utilise the different application opportunities of electronic services in client work.

Assessment criteria, excellent (5)

Excellent (5):
The student can assess and develop the mobile and electronic services of the professional field.