Study Guide

Objective

Learning objectives:

The student
- deepens their competence in client work methods
- can support and activate the client’s resources, participation and agency
- is aware of the potential of social pedagogical work orientation in increasing participation and can use the approach with clients and client groups of different ages

Content

The quest for inclusion and activation in the social field.
Building customer interaction to strengthen customer engagement.
Familiarize yourself with the various participatory and activating working methods used in the social field.
Apply the chosen working method to the learning task when working with clients

Contents:
- Facilitating and supporting participation and active pursuits
- Participatory and activating methods of individual, group and community work and their appropriate application in different operating environments

Qualifications

NULL

Assessment criteria, satisfactory (1)

Fail (0)

Professional knowledge base and concepts:
The student is not familiar with the knowledge base and concepts of participatory work methods. The student does not recognize the connection between action and theoretical knowledge.

Professional activities:
The student does not recognize the needs of customer support and services and does not know the basic skills of participatory guidance and support.

Ethical competence and responsibility:
The student does not understand the importance of justice and inviolability of human dignity. The student is not able to act responsibly or in accordance with the values ​​and ethical principles of the profession.

Satisfactory (1)

Professional knowledge base and concepts:
The student is able to explain the knowledge base and concepts of participatory work methods, which he / she is able to some extent to connect to different phenomena and situations. The student partially recognizes the connection between activities and research and practical knowledge.

Professional activities:
The student is partially able to support the client's resources, involvement and agency by utilizing participatory and activating individual, group and community work methods in work situations.

Ethical competence and responsibility:
The student understands the importance of justice and the inviolability of human dignity. He is familiar with the principles of human inclusion, agency and sovereignty. The student takes responsibility for his / her actions and takes into account work practices that increase safety. The student acts in accordance with the values ​​and ethical principles of the profession

Satisfactory (2)

Professional knowledge base and concepts:
The student is able to explain the knowledge base and concepts of participatory work methods, which he / she is able to apply to somewhat different phenomena and situations. The student justifies the activities narrowly with the help of research and practical information.

Professional activities:
The student is able to support and activate the client's resources, inclusion and agency by utilizing participatory and activating individual, group and community work methods in work situations.

Ethical competence and responsibility:
The student understands the importance of justice and the inviolability of human dignity. He is familiar with the principles of human inclusion, agency and sovereignty. The student takes responsibility for his / her actions and takes into account work practices that increase safety. The student acts in accordance with the values ​​and ethical principles of the profession.

Assessment criteria, good (3)

Good (3)

Professional knowledge base and concepts:
The student is well acquainted with the knowledge base and concepts of participatory work methods, which are appropriately applied to various phenomena and situations. The student justifies the activities in a variety of ways with the help of research and practical information.

Professional activities:
The student is able to support and activate the client's resources, inclusion and activism by utilizing participatory and activating individual, group and community work methods in various work situations.

Ethical competence and responsibility:
Through his / her activities, the student supports the realization of justice and the inviolability of human dignity. He supports people's inclusion, agency and self-determination. The student acts responsibly and creates work practices that increase safety. He justifies his actions in accordance with the values ​​and ethical principles of the profession.

Hyva (4)

Professional knowledge base and concepts:
The student is well acquainted with the knowledge base and concepts of participatory work methods, which are expertly applied to various phenomena and situations. The student analyzes and justifies the activities in a variety of ways with the help of research and practical information.

Professional activities:
The student is able to support and activate the client's resources, inclusion and activism by utilizing participatory and activating individual, group and community work methods in various work situations.

Ethical competence and responsibility:
Through his / her activities, the student supports the realization of justice and the inviolability of human dignity. He supports people's inclusion, agency and self-determination. The student acts responsibly and creates work practices that increase safety. He justifies his actions in accordance with the values ​​and ethical principles of the profession.

Assessment criteria, excellent (5)

Excellent (5)

Professional knowledge base and concepts:
The student is admirably familiar with the knowledge base and concepts of participatory work methods, which are expertly applied to various phenomena and situations. The student analyzes and justifies the activities in a variety of ways with the help of research and practical information.

Professional activities:
The student is able to support and activate the client's resources, inclusion and activism by utilizing participatory and activating individual, group and community work methods, even in complex or unforeseen work situations.

Ethical competence and responsibility:
Through his activities, the student strengthens the realization of justice and the inviolability of human dignity. He works to improve people’s inclusion, agency and self-determination. He acts responsibly and creates work practices that increase safety. The student justifies his / her activities in accordance with the values and ethical principles of the profession.