Study Guide

Objective

Having completed this study unit
· You get knowledge on multi-stakeholder experiences.
· You learn to use different experience design methods.
· You know how to work on an experience, in which you can deepen your service and experience design skills in collaboration with a multi-stakeholder network.
· In the co-designing process of an experience, you will apply various service and experience design tools innovatively.
· You are able to utilise stakeholder thinking and co-creation methodology as well as collaborative methods in theory and practice.

Competences:

Content

Content:
· multi-stakeholder experiences
· experience design tools
· co-designing process
· collaborative methods

Assessment criteria, satisfactory (1)

Satisfactory (2)
Poor (1)

Assessment criteria, good (3)

Very good (4)
Good (3)

Assessment criteria, excellent (5)

Excellent (5)