Study Guide

Objective

Having completed this study unit

• You know the importance of emotional intelligence
• You are able to approach sensible topics with emotional intelligence
• You are able to discuss about challenging topics with sensitivity
• You understand the importance of negotiation strategies and tactics as well as the importance of cross-cultural communication in negotiations
• You are able give and defend your opinion on the given business topic and come to a cohesive conclusion
• You understand the importance of problem solving
• You understand critical thinking skills and the importance of source critique
• You are familiar with the effect of artificial intelligence and its biases

Competences:

Content

- Emotional intelligence and approach to sensible topics
- Negotiation strategies and tactics
- Cross-cultural communication in negotiations
- Expressing your opinions and cohesive conclusions
- Problem solving skills
- Critical thinking and source critique
- The effect of artificial intelligence and its biases