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Diversity Management (5 cr)

Code: R801DL43OJ-3003

General information


Enrollment

01.10.2024 - 28.02.2025

Timing

09.04.2025 - 02.05.2025

Credits

5 op

Mode of delivery

Contact teaching

Unit

Bachelor of Hospitality Management

Teaching languages

  • English

Seats

0 - 50

Degree programmes

  • Tourism

Teachers

  • Marko Korkeakoski

Responsible person

Marko Korkeakoski

Student groups

  • R81D24S
    R81D24S Tourism, Rovaniemi, Autumn 2024

Objective

Individual level:
The student learns and understands his/her own cultural background and its impact on daily decision making and how they interact with each other. He/she also learns a broad set of diversity dimensions and recognizes and critically evaluates His/her own stereotypes and biases towards the others. The student understands the basic concepts of cultural diversity and is able to communicate effectively in different international environments.

Organisational and team level:
The student is able to work in culturally and otherwise diverse teams and organisations. He/she is able to contribute, collaborate, communicate and debate in diverse teams and understand the needs of organizations from diversity perspectives. The student is able to deal with complexities arising from diversity related issues.

Societal level:
The student understands the impact of diversity and cultural differences at a global and national level.

Content

• Understanding and reflecting of one’s own culture and diversity
• Cross-cultural communication and central concepts
• Diversity and central concepts
• Working in diverse teams
• Solving diversity related challenges
• Understanding the role of diversity and culture on the global scene
• Cultural sensitivity
• Visitors from diverse backgrounds, e.g. Sami people, other minorities and people from different cultural backgrounds
• Work opportunities (alumni)
• Cultural and social sustainability
• Diversity of experiences

Location and time

Course will take place on Lapland UAS Rovaniemi campus from April 9th to May 2nd.

Materials

All material will be presented in the beginning of the course.

Teaching methods

Video lectures
Mini exams
Group exercises
Group presentations
Group discussions
Individual video presentations

Completion alternatives

Course is done through group presentations, discussions and group exercises so attendance is required.

Evaluation scale

H-5

Assessment criteria, satisfactory (1)

Excellent (5)
The student is able to investigate how his/her own cultural background impacts the way he/she perceives the others and the world and to use this information to develop systems around diversity management. He/she is able to defend and critique his/her personal knowledge and experiences and use them to get others think and do. The student is able to utilize concepts and tools of diversity management to create new and suitable conditions in an individual, team and company setting. He/she is able to critically evaluate the pros and cons of his/her choices. All the assignments are performed according to the instructions and deadlines.

Very good (4)
The student is able to evaluate how his/her own cultural background impacts the way he/she perceives the others and the world. He/she
is able to defend and critique his/her personal knowledge and experiences. The student understands concepts and tools of diversity management and is able to select the most fitting ones in an individual, team and company setting. He/she is able to critically evaluate the pros and cons of his/her choices. All the assignments are performed according to the instructions and deadlines.

Good (3)
The student understands and is able to analyse how his/her own cultural background impacts the way he/she perceives the others and the world. He/she is able to analyse, compare and question his/her personal knowledge and experiences. The student is able to analyse concepts and tools of diversity management and is able to examine and choose the most fitting ones in an individual, team and company setting. Most of the assignments are performed according to the instructions and deadlines.

Satisfactory (2)
The student understands how his/her own cultural background impacts the way he/she perceives the others and the world. He/she is able to apply the knowledge in personal situations. The student understands the basic concepts and tools of diversity management and is able to apply them in a team and company setting. The assignments are completed but not always performed according to the instructions and deadlines.

Poor (1)
The student understands how his/her own cultural background impacts the way he/she perceives the others and the world. The student understands the basic concepts and tools of diversity management and how they impact companies, teams and individuals. The assignments are completed but not always performed according to the instructions and deadlines.

Fail (0)
The student does not complete the assignments according to the instructions or does not attend the learning situations at all. He/she does not pass the assignments, tests and/or the exam as required.


These are the general assessment criteria. Please note that there might be more specific assessment criteria for learning assignments which will be given at the beginning of the study unit.

Assessment criteria, good (3)

Very good (4)
The student is able to evaluate how his/her own cultural background impacts the way he/she perceives the others and the world. He/she
is able to defend and critique his/her personal knowledge and experiences. The student understands concepts and tools of diversity management and is able to select the most fitting ones in an individual, team and company setting. He/she is able to critically evaluate the pros and cons of his/her choices. All the assignments are performed according to the instructions and deadlines.

Good (3)
The student understands and is able to analyse how his/her own cultural background impacts the way he/she perceives the others and the world. He/she is able to analyse, compare and question his/her personal knowledge and experiences. The student is able to analyse concepts and tools of diversity management and is able to examine and choose the most fitting ones in an individual, team and company setting. Most of the assignments are performed according to the instructions and deadlines.

Assessment criteria, excellent (5)

Excellent (5)
The student is able to investigate how his/her own cultural background impacts the way he/she perceives the others and the world and to use this information to develop systems around diversity management. He/she is able to defend and critique his/her personal knowledge and experiences and use them to get others think and do. The student is able to utilize concepts and tools of diversity management to create new and suitable conditions in an individual, team and company setting. He/she is able to critically evaluate the pros and cons of his/her choices. All the assignments are performed according to the instructions and deadlines.

Assessment methods and criteria

Course is graded from 0-5
90-100% = grade 5
80-89% = grade 4
70-79% = grade 3
60-69% = grade 2
50-59% = grade 1
0-49% = fail