Study Guide

Objective

Upon successful completion of the course participants will have an understanding of the complex and pervasive nature of culture, of all forms of verbal and nonverbal communication, and of the connection between values-orientations, behaviors and communication. They should also have a basic understanding of the challenges, which communicators of different cultural background face, and be able to arrive at insights into deeper layers of culture based on observations of behaviors.

Content

The course is helpful for anyone aiming at working in a multicultural environment, particularly in the service sector (for example, but not exclusively, tourism, business and trade, administration). It includes: definitions of culture; models of communication; the Lewis Model, which connects values-orientations to behaviors (patterns of communication); developing a personal cultural profile; additional cultural concepts affecting communication.

Teaching methods

Face-to-Face

Further information

If you miss the first class session and have not discussed your absence with the teacher, your place can be given to the first person on the waiting list.
Remember to cancel your registration if you will not be taking the course.
A degree student attending the Lapland University of Applied Sciences can register free of charge for LUC studies offered by the University of Lapland,
if the studies can be linked to their own degree. Enrollment takes place through the Applicant’s Desktop of the University of Lapland: https://hakeutuminen-lay.peppi4.lapit.csc.fi/web/hakijan-tyopoyta/.
From the left hand menu, first select "Study selection" and then "LUC studies YO”, and you will see the entire offering. Choose the study unit in question and register.

Evaluation scale

H-5

Assessment criteria, satisfactory (1)

5-1/fail