Elämysmuotoilun projektiLaajuus (5 op)

Osaamistavoitteet

Having completed this study unit
• You know the principles of experience design and high-end hospitality in a project.
• You know the key processes and the life cycle of project management.
• You are able to identify the key success and failure factors of the project as well as IN a team building process.
• You are able to apply project management as a work method and to work in a multicultural team.
• You are able to define project goals, create a project work breakdown structure, activity and plan a simple budget.
• You are able to create a strategic project plan and to implement a hospitality experience design project in practice aiming for high-end customer experience.
• You are able to analyse the results and success of the project.
• You know the importance of high-end hospitality practices, as well as multisensory and meaningful tourism experiences and know how to develop them considering global and local elements.
• You are familiar with the operating environment and are able to use it in a sustainable and responsible manner for the co-creation of meaningful and multisensory experiences.
• You are able to apply multidisciplinary and cross-sectoral thinking according to the principles of responsible experience design.


Competences:

Sisältö

Content:
· key processes and the life cycle of project management
· key success and failure factors of the project
· team building process in a multicultural team
· project management as a work method (project goals, project work breakdown structure, activity and budgeting)
· strategic project plan and implementation of a hospitality experience design project in practice aiming for high-end customer experience
· analysis of the results and success of the project.
· principles of experience design and high-end hospitality
· basics of multisensory and meaningful tourism experiences (environments, artifacts, operational models and people)
· sustainable and responsible practices

Arviointikriteerit, tyydyttävä (1)

Poor (1)
Project Management:
You are able to describe the key processes and the life cycle of project management in experience design and high-end hospitality.
You are able to list the key success and failure factors of a project and of the team building process.
You are able to apply project management as a work method and to work in a multicultural team.
You are able to define project goals, create a project work breakdown structure, activity and plan a simple budget with and according to instructions.
You are able to create a strategic project plan and to implement a hospitality experience design project in practice aiming for high-end customer experience.
You are able to analyze the results and success of the project.

High-End Hospitality Practices:
You are able to describe the high-end hospitality practices, multisensory and meaningful tourism experiences and know how to develop them considering global and local elements.
You are familiar with the operating environment and are able to use it in a sustainable and responsible manner for the co-creation of meaningful and multisensory experiences.
You are able to apply multidisciplinary and cross-sectoral thinking according to the principles of responsible experience design.

Satisfactory (2)
Project Management:
You are able to explain the key processes and the life cycle of project management in experience design and high-end hospitality.
You can explain the key success and failure factors of a project and of the team building process.
You are able to apply project management as a work method and to work actively in a multicultural team.
You are able to define appropriate project goals, create a project work breakdown structure, activity and plan a simple budget.
You are able to create a realistic strategic project plan and to implement a hospitality experience design project in practice aiming for high-end customer experience.
You are able to analyze the results and make conclusions of the success of the project.

High-End Hospitality Practices:
You are able to explain the high-end hospitality practices, multisensory and meaningful tourism experiences and know how to develop them considering global and local elements.
You are able to explain how to use the operating environment sustainably and responsibly when co-crating meaningful and multisensory experiences.
You are able to apply multidisciplinary and cross-sectoral thinking according to the principles of responsible experience design in a suitable manner.

Arviointikriteerit, hyvä (3)

Good (3)
Project Management:
You understand the key processes and the life cycle of project management in experience design and high-end hospitality.
You understand the key success and failure factors and of the team building process in a project.
You are able to fluently apply project management as a work method and work efficiently in a multicultural team.
You are able to define realistic project goals, create a work breakdown structure, and plan a simple budget for a project.
You are able to create a justified strategic project plan and to implement a hospitality experience design project in practice aiming for high-end customer experience.
You are able to analyze the results of the success of a project and make suggestions.

High-End Hospitality Practices:
You understand the high-end hospitality practices, multisensory and meaningful tourism experiences and understand how to develop them considering global and local elements.
You are able to explain how to utilize the operating environment sustainably and responsibly when co-creating meaningful and multisensory experiences.
You are able to apply multidisciplinary and cross-sectoral thinking according to the principles of responsible experience design in a comprehensive manner.

Very good (4)
Project Management:
You have an overall understanding of the key processes and the life cycle of project management in experience design and high-end hospitality.
You can analyze the key success and failure factors and of the team building process in a project.
You are able proactively apply project management as a work method and work in a multicultural team.
You are able to define justified project goals, create a work breakdown structure, and plan a simple budget for a project.
You can analyze the creation and implementation of a strategic project plan for a hospitality experience design project.
You are able to comprehensively analyze the results of the success of a project and make suggestions.

High-End Hospitality Practices:
You have an overall understanding of the high-end hospitality practices, multisensory and meaningful tourism experiences and understanding of developing them considering global and local elements.
You understand how to utilize the operating environment sustainably and responsibly when co-creating meaningful and multisensory experiences.
You are able to apply multidisciplinary and cross-sectoral thinking according to the principles of responsible experience design in a justified and detailed manner.

Arviointikriteerit, kiitettävä (5)

Excellent (5)
Project Management:
You understand the significance of the key processes and the life cycle of project management in experience design and high-end hospitality.
You can evaluate the key success and failure factors and of the team building process in a project.
You have a holistic understanding of project management as a work method and the dynamics of working in a multicultural team.
You are able to define detailed project goals, budget and create a detailed work breakdown structure for a project.
You can evaluate the creation and implementation of a strategic project plan for a hospitality experience design project.
You are able to evaluate the results and success of a project comprehensively.

High-End Hospitality Practices:
You understand the importance of the high-end hospitality practices, multisensory and meaningful tourism experiences and importance global and local elements when developing them.
You can analyze the use of the operating environment in a sustainable and responsible manner when co-creating meaningful and multisensory experiences.
You are able to critically apply multidisciplinary and cross-sectoral thinking according to the principles of responsible experience design.