Study Guide

Objective

Student
• can support and guide different customers and customer groups in a goal-oriented manner
• can describe, evaluate and develop the different phases of the client process
• applies and evaluates different work orientations and work methods in the social services.

Evaluation scale

H-5

Assessment criteria, approved/failed

Pass:
During the practical training, the student supported and instructed clients and/or client groups in a goal-oriented manner. The student applied and assessed different work orientations and work methods of the social services field. The student can describe and assess the client process as a whole and its different phases. The student’s activities in the practical training place complied with the ethical principles of the social services field, and they followed the rules of working life. The student wrote a professional analysis of their practical training according to the instructions provided.

Fail:
The student’s actions during the practical training were passive and/or inappropriate. The student did not write a professional analysis or it did not follow the instructions.