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Business CommunicationLaajuus (5 cr)

Code: R301DL61OJ

Credits

5 op

Teaching language

  • English

Responsible person

  • Tarja Tammia

Objective

The student has essential writing, speaking and presentation skills needed in managerial setting in business.
The student is able to communicate in variety of business situations and he/she is able to identify and adjust to the ethical aspects of business communication.
The student understands the role of communication in managing conflicts in organisations and he/she is able to communicate in crises.

Competences: Operating in a workplace Competence, Internationality and Multiculturalism Competence

Content

- Managerial business communication (writing, speaking and presentations)

- Recruitment communication from the employer´s point of view

- Ethical aspects of business communication

- Business communication as a tool for managing conflicts

- Crisis communication

Qualifications

NULL

Assessment criteria, satisfactory (1)

Level 1
The principles of business communication:
The student understands the basic principles of business communication and the role of communication in recruitment and managing conflicts.
The student is able to communicate in basic business situations and according to the company values.
The student is familiar with the basic principles of crisis communication.

Level 2
The principles of business communication:
The student understands basic principles of business communication and the role of communication in recruitment and managing conflicts.
The student is able to communicate in business situations and according to the company values.
He/she understands the basic principles of crisis communication.

Assessment criteria, good (3)

Level 3
The principles of business communication:
The student understands the principles of business communication and is able to analyse the role of communication in recruitment and managing conflicts.
The student is able to analyse and communicate in a variety of business situations and according to the company values.
He/she is able to analyse and act according to the principles of crisis communication.

Level 4
The principles of business communication:
The student is able to evaluate and utilise several business communication tools and evaluate the role of communication in recruitment and managing conflicts.
The student is able to effectively communicate in a variety of business situations and according to the company values. The student is able to use different means of crisis communication.

Assessment criteria, excellent (5)

Level 5
The principles of business communication:
The student is able to evaluate and utilise a wide array of business communication tools and critically evaluate the role of communication in recruitment and managing conflicts.
The student is able to effectively communicate in a variety of business situations and according to the company values. The student is able to use different means of crisis communication effectively.

Enrollment

01.10.2024 - 10.01.2025

Timing

24.02.2025 - 25.04.2025

Credits

5 op

Mode of delivery

Contact teaching

Unit

Bachelor of Business Administration, Business Economics R

Teaching languages
  • English
Seats

0 - 30

Degree programmes
  • International Business
Teachers
  • Robert Patterson
Responsible person

Robert Patterson

Student groups
  • R31D24S
    International Business (full time day studies) Rovaniemi, Autumn 2024

Objective

The student has essential writing, speaking and presentation skills needed in managerial setting in business.
The student is able to communicate in variety of business situations and he/she is able to identify and adjust to the ethical aspects of business communication.
The student understands the role of communication in managing conflicts in organisations and he/she is able to communicate in crises.

Competences: Operating in a workplace Competence, Internationality and Multiculturalism Competence

Content

- Managerial business communication (writing, speaking and presentations)

- Recruitment communication from the employer´s point of view

- Ethical aspects of business communication

- Business communication as a tool for managing conflicts

- Crisis communication

Evaluation scale

H-5

Assessment criteria, satisfactory (1)

Level 1
The principles of business communication:
The student understands the basic principles of business communication and the role of communication in recruitment and managing conflicts.
The student is able to communicate in basic business situations and according to the company values.
The student is familiar with the basic principles of crisis communication.

Level 2
The principles of business communication:
The student understands basic principles of business communication and the role of communication in recruitment and managing conflicts.
The student is able to communicate in business situations and according to the company values.
He/she understands the basic principles of crisis communication.

Assessment criteria, good (3)

Level 3
The principles of business communication:
The student understands the principles of business communication and is able to analyse the role of communication in recruitment and managing conflicts.
The student is able to analyse and communicate in a variety of business situations and according to the company values.
He/she is able to analyse and act according to the principles of crisis communication.

Level 4
The principles of business communication:
The student is able to evaluate and utilise several business communication tools and evaluate the role of communication in recruitment and managing conflicts.
The student is able to effectively communicate in a variety of business situations and according to the company values. The student is able to use different means of crisis communication.

Assessment criteria, excellent (5)

Level 5
The principles of business communication:
The student is able to evaluate and utilise a wide array of business communication tools and critically evaluate the role of communication in recruitment and managing conflicts.
The student is able to effectively communicate in a variety of business situations and according to the company values. The student is able to use different means of crisis communication effectively.

Qualifications

NULL

Enrollment

02.10.2023 - 25.02.2024

Timing

26.02.2024 - 26.04.2024

Credits

5 op

Mode of delivery

Contact teaching

Unit

Bachelor of Business Administration, Business Economics R

Teaching languages
  • English
Seats

0 - 35

Degree programmes
  • International Business
Teachers
  • Robert Patterson
Responsible person

Robert Patterson

Student groups
  • R31DS23S
    International Sport Business Management (full time day studies) Rovaniemi autumn 2023
  • R31D23S
    International Business (full time day studies) Rovaniemi autumn 2023

Objective

The student has essential writing, speaking and presentation skills needed in managerial setting in business.
The student is able to communicate in variety of business situations and he/she is able to identify and adjust to the ethical aspects of business communication.
The student understands the role of communication in managing conflicts in organisations and he/she is able to communicate in crises.

Competences: Operating in a workplace Competence, Internationality and Multiculturalism Competence

Content

- Managerial business communication (writing, speaking and presentations)

- Recruitment communication from the employer´s point of view

- Ethical aspects of business communication

- Business communication as a tool for managing conflicts

- Crisis communication

Evaluation scale

H-5

Assessment criteria, satisfactory (1)

Level 1
The principles of business communication:
The student understands the basic principles of business communication and the role of communication in recruitment and managing conflicts.
The student is able to communicate in basic business situations and according to the company values.
The student is familiar with the basic principles of crisis communication.

Level 2
The principles of business communication:
The student understands basic principles of business communication and the role of communication in recruitment and managing conflicts.
The student is able to communicate in business situations and according to the company values.
He/she understands the basic principles of crisis communication.

Assessment criteria, good (3)

Level 3
The principles of business communication:
The student understands the principles of business communication and is able to analyse the role of communication in recruitment and managing conflicts.
The student is able to analyse and communicate in a variety of business situations and according to the company values.
He/she is able to analyse and act according to the principles of crisis communication.

Level 4
The principles of business communication:
The student is able to evaluate and utilise several business communication tools and evaluate the role of communication in recruitment and managing conflicts.
The student is able to effectively communicate in a variety of business situations and according to the company values. The student is able to use different means of crisis communication.

Assessment criteria, excellent (5)

Level 5
The principles of business communication:
The student is able to evaluate and utilise a wide array of business communication tools and critically evaluate the role of communication in recruitment and managing conflicts.
The student is able to effectively communicate in a variety of business situations and according to the company values. The student is able to use different means of crisis communication effectively.

Qualifications

NULL

Enrollment

01.10.2022 - 12.03.2023

Timing

13.03.2023 - 28.04.2023

Credits

5 op

Mode of delivery

Contact teaching

Unit

Bachelor of Business Administration, Business Economics R

Teaching languages
  • English
Seats

0 - 50

Degree programmes
  • International Business
Teachers
  • Minna Väyrynen
Responsible person

Minna Väyrynen

Student groups
  • R31D22S
    International Business (full time day studies) Rovaniemi autumn 2022

Objective

The student has essential writing, speaking and presentation skills needed in managerial setting in business.
The student is able to communicate in variety of business situations and he/she is able to identify and adjust to the ethical aspects of business communication.
The student understands the role of communication in managing conflicts in organisations and he/she is able to communicate in crises.

Competences: Operating in a workplace Competence, Internationality and Multiculturalism Competence

Content

- Managerial business communication (writing, speaking and presentations)

- Recruitment communication from the employer´s point of view

- Ethical aspects of business communication

- Business communication as a tool for managing conflicts

- Crisis communication

Evaluation scale

H-5

Assessment criteria, satisfactory (1)

Level 1
The principles of business communication:
The student understands the basic principles of business communication and the role of communication in recruitment and managing conflicts.
The student is able to communicate in basic business situations and according to the company values.
The student is familiar with the basic principles of crisis communication.

Level 2
The principles of business communication:
The student understands basic principles of business communication and the role of communication in recruitment and managing conflicts.
The student is able to communicate in business situations and according to the company values.
He/she understands the basic principles of crisis communication.

Assessment criteria, good (3)

Level 3
The principles of business communication:
The student understands the principles of business communication and is able to analyse the role of communication in recruitment and managing conflicts.
The student is able to analyse and communicate in a variety of business situations and according to the company values.
He/she is able to analyse and act according to the principles of crisis communication.

Level 4
The principles of business communication:
The student is able to evaluate and utilise several business communication tools and evaluate the role of communication in recruitment and managing conflicts.
The student is able to effectively communicate in a variety of business situations and according to the company values. The student is able to use different means of crisis communication.

Assessment criteria, excellent (5)

Level 5
The principles of business communication:
The student is able to evaluate and utilise a wide array of business communication tools and critically evaluate the role of communication in recruitment and managing conflicts.
The student is able to effectively communicate in a variety of business situations and according to the company values. The student is able to use different means of crisis communication effectively.

Qualifications

NULL

Enrollment

14.03.2022 - 17.10.2022

Timing

24.10.2022 - 02.12.2022

Credits

5 op

Mode of delivery

Contact teaching

Unit

Bachelor of Business Administration, Business Economics R

Teaching languages
  • English
Seats

0 - 40

Degree programmes
  • International Business
Teachers
  • Minna Kangasvieri
  • Leena Svanberg
  • Maria Selin
Responsible person

Minna Kangasvieri

Student groups
  • R31D21S
    International Business (full time day studies) Rovaniemi autumn 2021

Objective

The student has essential writing, speaking and presentation skills needed in managerial setting in business.
The student is able to communicate in variety of business situations and he/she is able to identify and adjust to the ethical aspects of business communication.
The student understands the role of communication in managing conflicts in organisations and he/she is able to communicate in crises.

Competences: Operating in a workplace Competence, Internationality and Multiculturalism Competence

Content

- Managerial business communication (writing, speaking and presentations)

- Recruitment communication from the employer´s point of view

- Ethical aspects of business communication

- Business communication as a tool for managing conflicts

- Crisis communication

Evaluation scale

H-5

Assessment criteria, satisfactory (1)

Level 1
The principles of business communication:
The student understands the basic principles of business communication and the role of communication in recruitment and managing conflicts.
The student is able to communicate in basic business situations and according to the company values.
The student is familiar with the basic principles of crisis communication.

Level 2
The principles of business communication:
The student understands basic principles of business communication and the role of communication in recruitment and managing conflicts.
The student is able to communicate in business situations and according to the company values.
He/she understands the basic principles of crisis communication.

Assessment criteria, good (3)

Level 3
The principles of business communication:
The student understands the principles of business communication and is able to analyse the role of communication in recruitment and managing conflicts.
The student is able to analyse and communicate in a variety of business situations and according to the company values.
He/she is able to analyse and act according to the principles of crisis communication.

Level 4
The principles of business communication:
The student is able to evaluate and utilise several business communication tools and evaluate the role of communication in recruitment and managing conflicts.
The student is able to effectively communicate in a variety of business situations and according to the company values. The student is able to use different means of crisis communication.

Assessment criteria, excellent (5)

Level 5
The principles of business communication:
The student is able to evaluate and utilise a wide array of business communication tools and critically evaluate the role of communication in recruitment and managing conflicts.
The student is able to effectively communicate in a variety of business situations and according to the company values. The student is able to use different means of crisis communication effectively.

Qualifications

NULL