Selling and Customer Relationship Management (10cr)
Course unit code: T301L52OJ
General information
- Credits
- 10 cr
- Teaching language
- finnish
Objective
.
Content
English lessons deal with variousbusiness communication skills both orally and in writing to develop an ability to present messages clearly and persuasively in a customer friendly and business-like manner. Students will be asked to do exercises and learn vocabulary belonging to the field of business communication.
Assessment criteria, satisfactory (1)
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