Study Guide

Objective

Learning objectives:

The student
- knows management theories
- knows some principles and practices of management and human resources management
- is familiar with the principles of good governance

Content

Contents:

- The most common management theories
- Legislation governing good governance and management work

Qualifications

NULL

Assessment criteria, satisfactory (1)

Fail (0)

Professional knowledge base and concepts:

The student does not know management theories.

Professional activities:
The student does not know the areas included in management and does not know the contents and principles of human resource management.

Ethical competence and responsibility:
The student does not recognize or know the importance of the principles of good administration and decision-making in client work. The student is not able to follow the ethical principles of the social field in client work.

Satisfactory (1)

Professional knowledge base and concepts:
The student is able to name at least one management theory in social service organizations.

Professional activities:
The student is able to identify some aspects of management. The student is able to identify the key contents and principles of human resource management in some respects.

Ethical competence and responsibility:
The student knows the ethical principles of the social field, which are followed in customer work situations and identifies activities in accordance with good administration in customer work situations.

Satisfactory (2)

Professional knowledge base and concepts:
The student is able to name some management theories and ways in social service organizations.

Professional activities:
The student knows the aspects of management and knows the main content and principles of human resource management.

Ethical competence and responsibility
The student knows the importance of social ethical principles and good governance practices in customer work. The student is able to act in accordance with the ethical principles of good administration and social work in customer work situations.

Assessment criteria, excellent (5)

Excellent (5)

Professional knowledge base and concepts:
The student is able to evaluate and compare different management theories and their implementation in social service organizations.

Professional activities
The student is able to propose and produce new perspectives on the management practices and aspects of management in working life organizations. The student is able to evaluate and develop the implementation of human resource management.

Ethical competence and responsibility:
The student is able to evaluate the implementation of ethical principles in the social field and legal principles related to making administrative decisions in practical work situations. The student is able to build a customer relationship in accordance with good governance and ethical principles, and to make informed decisions in matters related to administration.