Cross-Cultural Issues in Service Development (5cr)
Code: C-02629-A9308-3009
General information
- Enrollment
- 30.03.2026 - 05.04.2026
- Registration for introductions has not started yet.
- Timing
- 01.05.2026 - 31.08.2026
- The implementation has not yet started.
- Number of ECTS credits allocated
- 5 cr
- Institution
- Laurea University of Applied Sciences, Laurea Verkkokampus
- Teaching languages
- english
- Seats
- 0 - 10
- Course
- C-02629-A9308
Evaluation scale
H-5
Objective
The student is able to - identify and deeply understand cross-cultural issues related to service development - manage multicultural teams and projects - support and develop frontline personnel's intercultural communication competences - involve diverse customers in the service design processes