Case Management (3 cr)

Evaluation scale

Pass/Fail

Objective

Purpose of the course In this course, you will learn the basics of planning and implementing a goal-oriented case management process that supports the client's participation and resources. Competences Client relationship competence in social services, health care and rehabilitation Promoting well-being and agency Service system competence Objectives of the course Once you have completed this course, you will be familiar with the concept of case management and its theoretical starting points and significance. You can describe and analyse different models and processes of service guidance implementation; you can build a client-oriented service path and analyse the critical and development points of service paths.

Content

Case management as a concept and its theoretical starting points Case management models in client work in the social services and health care sector Case management in work with different client groups Key legislation defining case management Client and service guidance in the changing field of social services and health care

Location and time

Katso koodilla SZ00BB72-3020 opintojakson webinaarien aikataulut osoitteesta https://lukkarit.peppi.jamk.fi.

Materials

Blundo, R. & Simon, J. 2016. Solution-focused case management. Springer publishing company. E-kirja. Moxley David P 1989. The Practice of Case Management. A Sage Human Services Guide 58.

Teaching methods

In the webinars, you will learn about the theories, models and principles of case management through lectures, discussions and small group work. You will also learn about the theories of service orientation by completing an independent online assignment in the Moodle workspace. In the group assignment, you will apply the information you have learned in the webinars to the planning of a goal-oriented case management process that supports client involvement and resources. The learning method used in the course is problem-based learning. As a learning task, you will reflect, gather material and apply the knowledge together with your group to describe a service pathway for a sample person. At the end of the course, you and your group will present the final result to other students and teachers. In this way, we will learn together how to implement service guidance in different life situations. The webinars will create the conditions and basis for building service pathway descriptions. Therefore, it is important that you participate in each webinar. There will also be time for group work in the webinars. In the groups, each member is a responsible actor, so you should contribute equally to your group and actively participate as a member of your group also during the independent work. In the webinars you will receive guidance and support for your work and progress on the course. In between webinars, teachers will offer you the opportunity for optional tutoring time. If necessary, you can also communicate with your teachers in the Moodle workspace discussion area.

Employer connections

The work-life context is connected to case studies, produced in the context of development projects carried out together with working life. Whenever possible, webinars may include expert presentations.

Exam schedules

The course does not include an exam. There is a possibility to complete a group assignment. There is no limit to the number of times you can complete the online assignment independently.

Student workload

Webinars 0,5 cr (13,5 hours) Literature and information 1 cr (27 hours) Service pathway group work 1 cr (27 hours) Independent online assignment 0,5 cr (13,5 hours)

Qualifications

Knows clienthood and Service Systems in Social and Health Care Functioning, Participation and Counselling