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Collaborative Experience Design (5 cr)

Code: R801DL60OJ-3001

General information


Enrollment
01.10.2024 - 15.01.2025
Registration for the implementation has ended.
Timing
17.02.2025 - 04.04.2025
Implementation has ended.
Number of ECTS credits allocated
5 cr
Local portion
3 cr
Virtual portion
2 cr
RDI portion
5 cr
Mode of delivery
Blended learning
Unit
Bachelor of Hospitality Management
Teaching languages
English
Seats
0 - 40
Degree programmes
Tourism
Teachers
Jenny Kilpeläinen
Aulikki Laitinen-Tolonen
Teacher in charge
Aulikki Laitinen-Tolonen
Groups
R81D22S
Tourism, Rovaniemi autumn 2022
Course
R801DL60OJ

Evaluation scale

H-5

Content scheduling

Online studying 17.2.-14.3.2025
Intensive week 17.3.-24.3.2025 (Slovenia or Rovaniemi)
Online studying 27.3.-4.4.2025

Objective

The objective of the study unit is to give the student knowledge on multi-stakeholder events by using different experience design methods. The student participates in an event, in which he/she is able to deepen his/her service and experience design skills in collaboration with a multi-stakeholder network of an event. In the co-designing process of an event, he/she will apply various service and experience design tools in an innovative way. In addition, the student is able to utilise stakeholder thinking and co-creation methodology as well as collaborative methods in theory and practice.

Content

• Deepening the knowledge of service and experience design in the context of a multi-stakeholder event
• Stakeholder thinking in a practical manner during meetings and fieldwork in an event
• Co-creation methodology in a multi-stakeholder event
• Collaboration methods in theory and practice
• Innovation techniques in co-designing an event
• Getting to know creative companies within creative economy as part of an event

Location and time

17.2.-4.4. 2025

The study unit is divided in three parts and implemented in cooperation with international partner universities.

1. Theoretical Journey: February to March 2025 incl. reading and assignments e.g. online Moodle
2. Practical Journey: international intensive study week 5-6 days (excluding the travelling days) in Maribor University or Rovaniemi UAS during 17.-24.3.2025 (week 12)
3. Reflective Journey, deadline after the intensive study week

Materials

Will be given during the study unit.


Teaching methods

Lectures and coaching both online and campus. Project work and intensive week in cooperation with international partners.

Employer connections

Cooperation with industry possible

Exam schedules

No exam

International connections

Cooperation with the University of Maribor and the University of Barcelona.

Completion alternatives

Students will take part of the online studying and project work.
Student can chooce if they would like to:
1. Travel to Slovenia
2. Study in Rovaniemi for the intensive week (week 12)

Student workload

5 credits (137 hours of work)

Assessment criteria, satisfactory (1)

Satisfactory (2)
The student has satisfactory knowledge of service and experience design in the context of a multi-stakeholder event. The student knows somehow how to utilise co-creation methodology in a multi-stakeholder event and knows some collaboration methods. He/she knows some innovation techniques in co-designing an event. The assignments are completed but not always performed according to the instructions and deadlines.

Poor (1)
The student has only some knowledge of service and experience design in the context of a multi-stakeholder event. The student knows vaguely co-creation methodologies in a multi-stakeholder event and knows only some collaboration methods. The assignments are completed but not always performed according to the instructions and deadlines.

Fail (0)
The student does not complete the assignments according to the instructions or does not attend the learning situations enough or at all. He/she does not pass the assignments, tests and/or the exam as required.


These are the general assessment criteria. Please note that there might be more specific assessment criteria for learning assignments which will be given at the beginning of the study unit.

Assessment criteria, good (3)

Very good (4)
The student has very good knowledge of service and experience design in the context of a multi-stakeholder event. The student knows very well how to utilise co-creation methodology in a multi-stakeholder event and is able to apply various collaboration methods in theory and practice. He/she applies innovation techniques in co-designing an event at a very good level. All the assignments are performed according to the instructions and deadlines.

Good (3)
The student has good knowledge of service and experience design in the context of a multi-stakeholder event. The student knows well how to utilise co-creation methodology in a multi-stakeholder event and is able to apply collaboration methods in theory and practice. He/she applies innovation techniques in co-designing an event. Most of the assignments are performed according to the instructions and deadlines.

Assessment criteria, excellent (5)

Excellent (5)
The student has extensive knowledge of service and experience design in the context of a multi-stakeholder event. The student knows very well how to utilise co-creation methodology in a multi-stakeholder event and is able to apply various collaboration methods in theory and practice. He/she applies innovation techniques in co-designing an event at an excellent level. All the assignments are performed according to the instructions and deadlines.

Further information

Cooperation with the University of Maribor and the University of Barcelona. Intensive week is organized as part of the cooperation. Students have the possibility to choose if they will travel to Slovenia or stay in Rovaniemi for the intensive week 17.-24.3.2025. Theme of the intesive week is "Tasting Trails": Intensive Program on Cultural Heritage, Food & Wine Tourism Design

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