Study Guide

Objective

Student knows how to acquire and utilize information about futures studies, future trends, weak signals, and technology trends for creative thinking and solution development, strategy building and innovation for future. Student is able to combine information from different sources in developing novel solutions, service or business concepts. Future and sustainability oriented design methods are applied in the process while taking sustainability issues into account. Student understands the basics of systems thinking and can apply them in practice when developing future related sustainable solutions.

Content

- the concept of sustainability and its meaning in future related development and innovation activities
- futures studies and future related information sources (e.g. trends, weak signals)
- future and sustainability oriented design methods
- the basics of systems thinking

Location and time

Virtual contacts scheduled:
23.1.2023 at 17-21.
22.2.2023 at 17-19.
27.2.2023 at 17-21.
Optional: 28.2.2023 at 17-20 Visiting lecturer from Futurice - Lean Futures Creation

Attendance compulsory in contact teaching.

Materials

Recommended literature and resources (more comprehensive list will be provided during the course)

Toolkits for envisioning future and designing solutions:
Sitra - Future maker's toolkit - https://www.sitra.fi/en/projects/toolbox-for-people-shaping-the-future/
Sitra - Tulevaisuuden tekijän työkalupakki - https://www.sitra.fi/hankkeet/tulevaisuuden-tekijan-tyokalupakki/
Futurice - Lean Futures Creation https://hello.futurice.com/lean-futures-creation-toolkit
Vincit: Planet Centric Design toolkit, available from: https://coolthings.vincit.fi/planet-centric-design-toolkit

Sustainability:
UN - blog text on the 5 pillars of sustainability
https://www.unssc.org/news-and-insights/blog/sustainable-development-what-there-know-and-why-should-we-care/
EU - sustainable development goals
https://ec.europa.eu/international-partnerships/sustainable-development-goals_en

Systems thinking
https://medium.com/disruptive-design/tools-for-systems-thinkers-the-6-fundamental-concepts-of-systems-thinking-379cdac3dc6a

Teaching methods

This study unit is only for students in Service Management in Digital Era.

-Integrated learning.
-Team assignment.
-Individual creativity and development of competences needed in the future working life.

Further information

Recommended MOOC on basics of service design prior to the course in Finnish (or similar other intro in English):
https://blogi.eoppimispalvelut.fi/johdatuspalvelumuotoiluun/

Evaluation scale

H-5

Assessment criteria, satisfactory (1)

1-2: Student
- can acquire futures related information and identify suitable information sources
- understands the concept of sustainability
- knows the future and sustainability oriented design methods
- understands the basics of systems thinking

Assessment criteria, good (3)

3-4: Student
- can utilize information from futures studies and future related information sources in development and innovation activities
- can develop future related sustainable solutions
- can use the future and sustainability oriented design methods
- can utilize systems thinking in problem solving

Assessment criteria, excellent (5)

5: Student
- can synthesize and analyze information from futures studies and future related information sources in development and innovation activities
- can develop and evaluate future related sustainable solutions and lead the development activities
- can apply the future and sustainability oriented design methods and evaluate the design process and outcome
- can apply systems thinking in problem solving and critically analyze complex future related problems