Intercultural Interaction (5 cr)

Evaluation scale

H-5

Content scheduling

The course focuses on involving the talents in exploring and tackling situations resulting from inter- and intra-organizational interactions in intercultural working environments. Efficient and effective communication strategies and techniques are pursued for messaging, reporting, concluding negotiations and meetings, and delivering dynamic presentations.

Objective

The objective of the course is to improve the participating talents' skills in communicating both verbally and in print, and to efficiently interact across varying business cultures. In order for professionals to accomplish tasks in hand within the competitive global economy, cross-cultural competence is a must for all experts due to the complexities of the international business environment.

Content

The course focuses on involving the talents in exploring and tackling situations resulting from inter- and intra-organizational interactions in intercultural working environments. Efficient and effective communication strategies and techniques are pursued for messaging, reporting, concluding negotiations and meetings, and delivering dynamic presentations.
This 5 ECTS course requires 135 hours of student's workload. There will be four online contact lectures of four sessions each which are a must for all attending this course. The rest of the hours will be dedicated to reading, researching and preparation. Students are required to prepare in advance before attending the contact sessions in order to gain optimal outcome from the online sessions.
There will be a teamwork and additional self-supervised tasks which are to be accomplish as instructed.

Location and time

AC (Tornio)
Autumn 2020

Materials

Study materials are provided in Moodle; additional materials will be found on the Internet and in other electronic databases. Detailed instructions are provided during the contact week in August 2020.
Recommended reading:
Guirdham, Maureen. (latest edition) Communicating across Cultures, Palgrave
Lewicki, et al. (latest edition) Negotiations reading, exercises and cases, McGraw.Hill
Browaeys, et al. (2011) Understanding Cross-Cultural Management, Prentice Hall
Schneider, et al. (latest edition) Managing across Cultures, Prentice Hall
Usunier, et al. (latest edition)Marketing Across Cultures, latest edition, Prentice Hall

Teaching methods

The course aims is to improve the participating talents' skills in communicating both verbally and in print, and to efficiently interact across varying business cultures. In order for professionals to accomplish tasks in hand within the competitive global economy, cross-cultural competence is a must for all experts due to the complexities of the international business environment.
Talents are made aware of the ever-changing world with special attention to the business field and, they learn to adjust and adapt themselves in various business environments to positively influence the conduct of international business.
This course is indispensable for international business professionals who need to communicate in a persuasive and compelling way.

Employer connections

case studies and tasks are based on talent's work-life.

Student workload

AC sessions participation is a must.
There will be four AC sessions scheduled for 17:30-20:30
This 5 ECTS course requires 135 hours of student's workload. The four online contact sessions are a must for all attending this course as they consist of interactive and discussions tasks. The rest of the hours will be dedicated to reading, researching and preparation. Students are required to prepare in advance before attending the contact sessions in order to gain optimal outcome from the online contact sessions.
There will be a teamwork and additional self-supervised tasks which are to be accomplish as instructed.

Assessment criteria, satisfactory (1)

satisfactory (1-2)
Student knows and understands the core issues involved in cross-cultural interactions and their applications in daily interactions.

Assessment criteria, good (3)

good (3-4)
Student has the sensitivity and competence to apply cross-cultural norms in professional interactions.

Assessment criteria, excellent (5)

excellent (5)
Student knows, understands fully cross-cultural peculiarities, and has appropriate competence in interacting professionally and otherwise in varying cross-cultural situations.

Qualifications

NULL