Digital service models (5cr)

Objective

This module provides you the essential knowledge about digital service, including the concept of service and relevant models, introduction to user experience and usability, and approaches to design a digital service. Furthermore, in this module you get practical skills in measuring the user experience, and preparing a conceptual design of a digital service.

Content

Tieto puuttuu

Qualifications

NULL

Assessment criteria, satisfactory (1)

Evaluation target: You can contribute to the digital transformation strategy of a company or an organization with digital service ideas, design, and user experience measurement.

Satisfactory
You describe the most important elements and models of digital service. You can do service ideation, design, and user experience measurement with supervision and guidance.

Assessment criteria, good (3)

Good
You explain the purpose, content and different models of digital service. You implement user experience measurement according to the requirements, and you can solve related challenges independently.

Assessment criteria, excellent (5)

Excellent
You have comprehensive understanding of purpose, content, and different models of digital service. You implement service ideation, design, and user experience measurement according to the requirements and independently.