IT Service Management (6 cr)
Code: C-10065-TT00CC68-3036
General information
- Enrollment
-
05.08.2024 - 31.12.2025
Registration for the implementation has begun.
- Timing
-
05.08.2024 - 31.12.2026
Implementation is running.
- Number of ECTS credits allocated
- 6 cr
- Local portion
- 6 cr
- Mode of delivery
- Blended learning
- Institution
- Metropolia University of Applied Sciences, Karaportti 2
- Teaching languages
- English
- Seats
- 0 - 5000
- Course
- C-10065-TT00CC68
Evaluation scale
Hyväksytty/Hylätty
Content scheduling
Up to Student her-/himself.
Objective
After the course, the student: - Understands the negotiation situation in ICT services business; - Is able to develop service processes according to the industry standards.
Content
After the course, the student: - Understands the negotiation situation in ICT services business; - Is able to develop service processes according to the industry standards.
Location and time
Up to Student her-/himself.
Materials
Can be find via Study environment.
Teaching methods
100% online (Self-Study) course.
Employer connections
N/A
Exam schedules
Can be find via study environment.
International connections
N/A
Completion alternatives
N/A
Student workload
Up to Student her-/himself.